Business is about keeping as well as getting clients. And one of the best ways to do both of those things can often lie in the smallest of details...

This content is available to Active Instructors only.

Please log in to your Hour of Power® Instructor Account


  1. Great blog, love the wording to give the clients a future vision. I will definitely be using the ideas in this blog, thanks Rajko

  2. It’s one thing we have always done right from the very start , as we all know what it’s like to be thirsty or dehydrated during class it was just the right thing to do , a pack of 12 bottles cost £2.00 so 20p per bottle really isn’t going to break the bank , there were a few people who naturally thought it was all included in the £4.00 and helped thereselves to 3 bottles on the way in but you will always get that , we also used to supply hand towels ( that I used to launder ) but when the last one went walk about we didn’t replace them . People do offer to pay for the water but the way I look at it is if I invite somebody around for a cup of tea I don’t ask for them to pay , so it’s no different when you have clients/friends over to train why try to make an extra few quid when your kindness can go a long way , it’s the small things ?

Comments are closed.